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Shipping and Returns

  • Shipping & Delivery

    Whilst we will always endeavour to keep to any delivery dates quoted, these are only estimates as sometimes delays will be caused by situations outside our control.

    All goods should be examined upon receipt and any damage or discrepancy noted on the carrier’s delivery sheet. Please advise us by email within 3 days of delivery if any problems occur.

  • Returns & Replacements

    Standard goods will be accepted for return after prior agreement with us and within 14 days of receipt. A refund or replacement will be offered for faulty or damaged goods. A handling charge may be applied if the goods are returned for any other reason. Items which have been “made to order” will not be accepted for return unless it is a fault of manufacture or damage during transit.

    All carriage charges quoted are for UK mainland only and for ground floor deliveries.

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